Customer Service Representative- Mornings
Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience.Handle front desk related tasks: Answering phone calls in a polite and friendly manner to assist with questions or concerns.Taking info calls and toursAssist in member check-ins, sign-ups, cancellations, BCM amenity
Planet FitnessCustomer Service Representative- Nights and Weekends
Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience.Handle front desk related tasks: Answering phone calls in a polite and friendly manner to assist with questions or concerns.Taking info calls and toursAssist in member check-ins, sign-ups, cancellations, BCM amenity
Planet FitnessOvernight
Job Summary Responsible for new member sales and a positive member experience Essential Duties and ResponsibilitiesGreet/meet potential members, providing a great customer experienceHandle all front desk related takes, info calls, checking members in, signing up new members, taking potential members on tours, have the ability to handle any changes need to be made to a members accountFacilitate member services issues and question and forward to Club Manager/Assistant manager as neededHelp maintain the
Planet Fitness