SPIRE Credit Union

Universal Banker (Sr. Member Service Officer)

Job Description

Are you looking for an AWESOME place to work?  SPIRE Credit Union has created a work environment where employees can flourish and be successful.  We believe in the 5 A’s: Ability, Attitude, Ambition, and Achievement which leads to each and every employee becoming an Ambassador for SPIRE.  We are looking for an AWESOME individual to join our team as a full-time Universal Banker.  


Execute financial transactions in a timely, accurate and professional manner to provide needed services and promote positive relationships.

  1. Complete necessary computing and recording procedures to provide requested services (deposits, withdrawals, certificates, loan payments, etc.) and to maintain account records.

  2. Research and resolve members questions and disputes (NSF and checkbook reconciling, corrects teller/ ACH/ ATM errors, etc.).

  3. Balance cash drawer and completes record keeping daily to assure accuracy of all transactions and compliance with internal controls; assists in branch opening and closing procedures.

 Recommend and refer appropriate products and services to meet member’s financial needs and support SPIRE’s growth objectives.

  1. Identify members’ financial needs and markets appropriate SPIRE products and services.

  2. Record the referrals for future reference and following contact, including correspondence and telephone referral.

  3. Initiate appropriate contact or follow up on all service and sales leads on a timely basis with outbound calls and or correspondence.

 Execute the new account application process to extend needed financial services and expand credit union membership.

  1. Interview prospective member, collect necessary credit reports and other necessary information.

  2. Analyze application for credit worthiness and fraud prevention; recommend approval or denial.

  3. Complete computing and documenting procedures to open new accounts or to refuse denied applications.

Perform duties to support effective branch operations including inventory of office supplies, completing daily ATM and instant issue procedures and balancing vault and card stock. Exhibit SPIRE 5A culture – Ambassador, Achievement, Ambition, Ability and Attitude.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin

Contact Information

Business Name: SPIRE Credit Union
Street: 1251 Town Centre Drive
City/State/Zip: Eagan, MN 55123
Local Phone: (651) 215-3533
Fax: (651) 686-4580
Website Address: https://myspire.com